Privacy Policy

We care about you and the privacy of your personal data. For us, it is essential and necessary to provide a service to our customers and partners that is as secure and confidential as possible, protecting the privacy of communications and their personal data.

This privacy policy sets out the ways in which we collect, process, and use personal data, as well as the security safeguards used in said processing for both the services and products we offer.

Access to Personal Data

The purpose of this privacy policy is to show our commitment and respect for the rules on privacy and protection of the personal data of our customers, partners, and website subscribers.

In other words, by subscribing to one of our company’s services or products, you are giving your consent and authorisation to your data being processed exclusively by Sinuta Fce. The data can originate from either our website or from e-mails that involve entering the customer’s personal identification data into the system, as well as aspects relating to customer’s needs, special circumstances or other data. This data will be used only for specific data analysis that make up the customer’s request, as well as to provide information on products and services.

Under no circumstances will information be requested about philosophical or political beliefs, party or trade union membership, religious faith, private life and racial or ethnic origin, as well as private data relating to health and sex life, including genetic data.

The processing of personal data is carried out in strict compliance with personal data protection legislation, in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 and/or any legislation that regulates, adds to or amends said legislation, hereinafter referred to as the GDPR.

Any personal data that customers or partners may disclose when using this system will be understood has having been obtained, processed, and transmitted with consent, in strict compliance with the GDPR.

Sinuta Fce declares and guarantees that it has implemented, is prepared, and will continue to implement the technical and organisational security measures necessary to guarantee the security of the personal data provided to the company. These measures should prevent data alteration, loss, unauthorised processing and/or access, considering the current state of technology, the nature of the data stored and minmise the risks to which they are exposed.

Sinuta Fce guarantees its customers and partners the right to access, rectify or erase their data as provided by law. If the customer or partner wishes to exercise these rights granted by the GDPR, an e-mail stating so must be sent to geral@sinutafce.pt.

Data collection

Sinuta Fce collects some personal data from its customers and partners, such as: e-mail address, name and surname, address, and VAT number. This collection is done via the website or directly by the company’s sales staff.

Your data is always collected with your prior consent, clearly indicating the purpose for which it is intended. The data collected is adequate, relevant, and not excessive regarding the scope, purpose and Products and services explicitly and legitimately specified by Sinuta Fce.

Processing of Personal Data

Sinuta Fce is responsible for processing the personal data of its customers and/or potential customers who fill in their data.

The obtained Personal Data is incorporated into Sinuta Fce’s computer application. Access to archived information by Sinuta Fce employees is only possible by entering exclusive access passwords, and action is registered. Changes to existing data in the archives are possible, leaving a record of the date and the user code responsible for the change.

Personal Data is processed with the degree of protection legally required to guarantee its security and prevent its alteration, loss, unauthorised processing or access, the user being aware and accepting that Internet security measures are not impregnable.

Sinuta Fce is equipped with technical infrastructures for peripheral control, namely anti-virus, network firewalls, security systems, encryption systems, private circuits and VPNs that meet the security requirements.

By accessing any personal data, Sinuta Fce commits:

To process the data in accordance with the applicable data protection requirements, through legally required technical and organisational security measures that guarantee data security, thus preventing their alteration, loss, unauthorised processing or access, in accordance with the state of the technology at any given time, the nature of the data and the possible risks to which they are exposed;

To use or apply the data exclusively for duly authorised purposes;

To ensure that the data is handled only by the workers whose intervention is necessary for the provision of the service, and that they are bound by the duty of secrecy and confidentiality. If there is a possibility that the information may be disclosed to third parties, they must be obliged to keep it confidential in accordance with the provisions of this document.

Purpose and legal basis for data processing

You are free to browse the Sinuta Fce website without having to provide any personal data.

The single purpose of processing data for subscribers of our newsletter is to send surveys, newsletters, information, and promotions as well as the latest news on Sinuta Fce’s activity.

In the case described above, the data is always processed by Sinuta Fce.

Your data will never be passed on to third parties for any purpose.

Subscribers’ data is only processed with their clear, free and informed consent, through proactive action aimed at obtaining said consent.

Data Controller

Sinuta Fce is responsible for the processing of collection, recording, organisation, structuring, preservation, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or any other form of making available, of comparison or interconnection, of limitation, and of erasure or destruction of Personal Data of its users, customers, or potential customers.

Data retention period

Customer and partner data is only kept for as long as necessary to fulfil its intended purpose.

The customer may at any time request to change or withdraw their consent with effect for the future.

Access, rectification, or opposition to data processing

Customers may exercise their rights of access, rectification, cancellation, and opposition with regard to their personal data. Customers may exercise these rights by post to the company’s address or by email sent to geral@sinutafce.

Changes to the Privacy Policy

Sinuta Fce reserves the right, at any time, to update or revise the privacy policy set in this document to adjust to possible legislative changes and other restrictions.

The current privacy policy (as amended) can be consulted at any time here.

Acceptance of the Privacy Policy

It is understood that you accept the terms of this privacy policy by providing your data in any of the possible ways of contacting our company. We assume that you authorise the automated processing and use of data in accordance with the privacy policy described here.